Shipping policy

Shipping Policy

• Free Nationwide Shipping on all orders above PKR 10,000.
• Orders below PKR 10,000 will have standard courier charges displayed at checkout.
• Same-day delivery in Lahore for payments received within banking hours; otherwise, next business day.
• Orders outside Lahore are dispatched within 1–2 business days via trusted couriers.
• Self-pickup and on-site checking available in Lahore to ensure transparency.
• PopLife currently delivers within Pakistan only (no international shipping).

Payment Policy

• PopLife accepts Bank Transfers only.
• No Cash on Delivery (COD), Credit/Debit Cards, or other payment methods are accepted.
• Orders are confirmed only after full payment is received.

Order Confirmation

• Customers receive order confirmation once payment is received.
• Tracking details are shared via WhatsApp or SMS once the order is dispatched.

Warranty & Authenticity

• Authenticity Guarantee: All products sold on PopLife are 100% original — never replicas.
• Manufacturer Warranty: Branded items (e.g., Marshall, Dyson) are covered under the official manufacturer’s warranty, where applicable.
• Factory Refurbished Products: Covered under 1-year official Max Media Entertainment LLC Dubai warranty (labour only).
• After Warranty: PopLife offers paid repair services and real-time support.